When you open a bank account, you usually need to take some ID into the bank branch. KP Pay is no different. We are a financial institution, so we need to know who is using our service. It helps us combat money laundering and keep everyone's money safe. So, depending on where you are sending money from, and how much you send, we'll ask you to verify your identity. This helps us keep your money safe. If you have a KP Pay for Business account, we also need to verify information about your business.