Cookie Use Policy

KPpay Platform

Effective Date: October 2024
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Important: By visiting our website, you automatically agree that KPpay installs cookies on your device in accordance with this policy.

Introduction

This Cookie Use Policy explains how KPpay uses cookies and similar technologies on our website and mobile applications. It aims to inform you about the types of cookies we use, the purposes for which we use them, and your choices regarding their use.

By visiting our website, you automatically agree that KPpay installs cookies on your device in accordance with this policy. We invite you to read it carefully and contact us if you have any questions.

2. Types of Cookies Used

2.1Session Cookies

Session cookies last only for the duration of your visit and are deleted when you close your browser. They allow:

  • To record the pages you visit.
  • To support site security.
  • To keep an active connection to the Client Area when you navigate through the pages or services of your account.

Session cookies do not contain any personal information that can be used to identify an individual.

2.2Permanent Cookies

Permanent cookies persist after you close your browser and allow sites to remember your actions and preferences. KPpay uses permanent cookies to:

  • Remember your username when you log in (cookie called User ID).
  • Analyze client visits to our site (e.g., our cookie called WT_fpc).

These cookies allow us to understand how clients access and use our site so that we can improve the Client Area service.

2.3Essential Cookies

These cookies are essential for the operation of our website and services. They enable you to navigate the site and use its features, such as accessing secure areas. Without these cookies, certain services cannot be provided.

2.4Performance Cookies

These cookies collect information about how visitors use our site, for example, which pages are most visited and if error messages are displayed. They help us improve the functionality of the site.

2.5Functionality Cookies

These cookies allow the site to remember your choices (such as your username, language, or the region you are in) and provide enhanced, more personalized features.

2.6Targeting or Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

2.7Social Media Cookies

These cookies enable you to interact with social media platforms such as Facebook, Twitter, LinkedIn. They may be used to allow you to share content on social networks.

3. How We Use Cookies

We use cookies to:

Manage your orders and our commercial relationship:

The information and data concerning you are necessary for the management of your order and our commercial relations. They may be transmitted to companies that contribute to these relations, such as those responsible for executing services and orders, for their management, execution, processing, and payment.

Enhance user experience:

By remembering your preferences and settings to offer you a personalized experience.

Analyze traffic:

To understand how users interact with our site and improve our services.

Strengthen security:

To prevent fraudulent activities and protect your information.

Provide you with relevant advertisements:

Based on your interests and browsing behavior.

4. Recording of Communications

Calls may be recorded to verify that we have executed your orders correctly and to improve the quality of service.

5. Data Retention

The information and data collected via cookies are retained for 7 years for security purposes, to comply with legal and regulatory obligations, and to allow us to improve and personalize the services we offer you and the information we send you.

6. Data Sharing

The data collected may be transmitted to companies that contribute to our commercial relations, such as those responsible for executing services and orders, for their management, execution, processing, and payment.

7. Your Rights

In accordance with applicable laws relating to the protection of privacy with regard to personal data, you have the following rights:

Right of access:

You can request access to the personal data we hold about you.

Right to rectification:

You can request the correction of inaccurate or incomplete data.

Right to object:

You can object to the processing of your personal data for legitimate reasons.

Right to erasure:

You can request the deletion of your personal data, subject to legal obligations.

Right to restrict processing:

You can request the restriction of processing of your data in certain cases.

Right to data portability:

You can request to receive your data in a structured, commonly used format.

To exercise your rights, simply write to us via your Client Area, indicating your surname, first name, email address, and references. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document.

A response will be provided to you, at the latest, within 45 days following the receipt of your request.

Depending on your choices made during the creation or consultation of your account, you may receive offers from our company, as well as from our partners.

8. Managing and Controlling Cookies

8.1Browser Settings

Most browsers automatically accept cookies, but you can usually modify your browser settings to refuse cookies if you prefer. Here's how you can manage cookies in common browsers:

  • Google Chrome: Instructions
  • Mozilla Firefox: Instructions
  • Microsoft Edge: Instructions
  • Safari: Instructions

Please note: Blocking cookies may affect your user experience, and some site functionalities may not work properly.

8.2Cookie Management Tools

We provide tools to manage your cookie preferences on our site. You can access the cookie settings via the "Cookie Settings" link available at the bottom of the page.

9. Third-Party Cookies

We may allow third parties to place cookies on your device for the purposes described above. These third parties may collect information about your online activities over time and across different websites.

To learn more about these third parties' practices and how to opt out of their cookies, please consult their privacy policies.

10. Changes to the Cookie Use Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page regularly to stay informed about any updates.